Outsourcing to India – Related News

May 2007

India seeks higher-value outsourcing work

CHENNAI, India (Reuters) - In an office in the southern port city of Chennai, Indian analysts pore over stock market data for a London-based fund company, searching for investment opportunities. Some 1,200 miles (1,900 km) away in Gurgaon, on the outskirts of Delhi, Indian lawyers have taken over research and patent filing for several Western technology and healthcare companies. These are examples of knowledge process outsourcing (KPO), a new fad across India, where companies are trying to move up the value chain and away from call centres staffed by young people tutored in American accents.
For more details see News Scotsman.com

Collaborative outsourcing may be the way to go

The key theme of industry researcher Gartner's conference in London earlier this year was “Strategic Multisourcing” or the ability to work with multiple vendors for undertaking all the contextual work that that is better left to third party providers, while a company focuses on what is truly core to its own operations. For many of the Fortune 1000 and FTSE 100 companies, this is not a new theme, for some of them have developed and sustained outsourcing relationships with half-a-dozen or more partners, most of them from India, for over a decade now.
For more details see Hindustan Times

Outsourcing rules redefined

NEW DELHI: IT giants like IBM, Infosys, Wipro and WNS -- providing offshore services from India to clients in the developed part of the world -- have got a new rival on the fast expanding BPO landscape.
For more details see The Times of India

The new outsourcing pill - Mid-sized pharma companies are moving up the value chain to offer drug discovery and development support services

Indian drug outsourcing industry is showing signs of maturity. Our low-cost research services have been on the radar of global pharma biggies like Pfizer, Astra Zeneca and Eli Lilly for a long time now. But time now seems ripe for them to move up the value chain and offer a full spectrum of services. To begin with, contract research is making way for collaborative research. Contract research and manufacturing services (CRAMS) are billed to be worth $7 billion in six years. But the industry is not satisfied and is already getting ready to churn out new formulas. The latest buzzword seems to be DDDSS (drug discovery and development support services).
For more details see The Financial Express - The new outsourcing pill

UK firms open to outsourcing

Scores of high-profile firms, including British Airways and HSBC, have shifted thousands of customer service and IT support jobs out of the UK to countries like India, where wage costs are a fraction of those in Britain.
For more details see India Times

Legal process outsourcing growing, lawyers loving it

MUMBAI: The entire legal profession has undergone a dramatic shift with the entry of law professionals focusing on legal outsourcing. The large number of law graduates in India and the significant cost differentiation in manpower and infrastructure between the US (client destination) and India (offshore destination) is facilitating the Indian ITeS industry to capture a share of this market for the US, say analysts.
For more details see The Financial Express

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