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SupportPRO

Supporting Your Web Hosting Customers Day and Night

SupportPROSupportPRO is a US company, headquartered in Schaumburg, IL, with a development center in Kochi, India. We provide Outsourced Technical Support Services to web hosting companies around the globe. Our offshore development center enables us to develop outsourcing solutions at very cost-effective rates.

SupportPro can provide you with dedicated and semi-dedicated SupportPRO techs to handle your Helpdesk and technical issues. We are there for your customers, day and night.

We have the following plans to meet your requirements for outsourcing Helpdesk support services:

  • Per ticket plan
  • Per server plan
  • SupportPROCustom plan based on your requirements

We can promote your business by handling all your pre sales inquiries through:

  • Live chat support – 27/4 support to your web site visitors aimed at converting them to customers
  • Ticket support – timely response according to your web site contents and information provided by you

By selecting SupportPRO as your outsourcing partner to serve your clients, both you and your customers benefit from:

  • 24 X 7 Support
  • Transparent service
  • Outsourced and cost-effective service
  • SupportPROPrompt answers from patient and friendly SupportPRO crew
  • Service from highly skilled and experienced engineers
  • Helps you save your time for your own marketing work

Our outsourcing server administration services for Windows and Linux include:

  • Complex administration tasks
  • Server migration with zero downtime
  • Installation services
  • Security auditing and more

SupportPROSupportPRO offers comprehensive programming services. Whether you are looking for a database driven website, an e-commerce site, an information portal or any other front-end or back-end solution of virtually any size or complexity, we have a team of experts to serve you.

Our support center is located in a state-sponsored technology park in South India, and meets industry-standards for dedicated redundant connectivity and uninterrupted power, with backup generators, to support our clients 24X7 with no interruptions.

To find out how to serve your customers better and more cost-effectively through outsourcing with SupportPRO, fill out the short form below.

 Enquiry Form:  SupportPRO

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SupportPRO

Country of origin:
Chicago, Illinois, USA

In Brief

Industry:
Business Process Outsourcing and IT Solutions - Helpdesk, Technical Support and Programming.

Company:
SupportPRO is a US company with a development center in India that provides cost-effective outsourcing services for technical support; and offers transparent, round-the-clock customer support and Helpdesk services.

Terms:
Available on request.

Summary of services:

  • Technical Support
  • Helpdesk
  • Programming
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