Structured Concepts: Business Process Outsourcing

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Structured Concepts

Outsourcing Customer Service and Data Processing for Fast Turnaround Time and High Quality Results

Structured ConceptsStructured Concepts is an established back-end business process outsourcing hub, based in India, that offers customer support/virtual assistance via email, chat and IM. We specialize in fast, accurate data entry, conversion, and encoding services, along with Web and market research. Operating from our two, state-of-the-art data centers spread over 20,000 square feet, Structured Concepts employs 475 skilled and experienced agents working 24x7x365 to meet our clients outsourcing requirements.

Our outsourcing clients include universities, institutions, Fortune 500 companies, SME’s etc. Structured Concepts has been in business for the past 8 years and has built up our client base through hard work, excellent quality and very quick turnaround time for outsourcing services. No project is too big or small for us, and we are proud of our successful long-standing relationships with clients.

Outsourcing Data Conversion Services:
Our model of distributed processing and centralized quality controls and checks ensures a very high level of professional work.

Our core competencies includes:

    Structured Concepts
  • Digitization – scanning and OCR, page layout corrections, image enhancements, indexes and tagging.
  • Data entry -- conversion from image files to document formats, which includes JPEG to document conversion, and PDF to document conversions.
  • Scanning and tagging (XML/HTML) -- conversion of physical documents into image files for compact archival and setting tags for easy access from the databases.

Structured Concepts stands out as the partner of choice for business processing outsourcing. Our meticulous quality control, exacting accuracy, fast TAT, and long track record of success with global companies offers total assurance for all types of customer support, data entry, processing and conversion initiatives.

Our facilities have 24-hour power back-ups and adhere to best practices for the most stringent security levels.

To find out more about business process outsourcing with Structured Concepts, fill out the short form below.

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Structured Concepts

Country of origin:
India

In Brief

Industry:
Business Process Outsourcing – Data Entry, Processing, Conversion, Web Research.

Company:
Structured Concepts has an outstanding reputation as a provider of high-quality business process outsourcing for customer service; data entry, processing and conversion; and Web research.

Terms:
Available on request.

Structured Concepts

Summary of Services:
Customer Support/Virtual Assistance via email, chat/IM

Data Entry
- Keyboarding (English)
- Proof reading
- Mailing List Development
- Warranty/Registration cards
- Accounting system data entry
- Form processing
- Insurance Claims Processing (HCFA1500,UB92)
- Application processing
- Online/Offline data entry
- Medical Transcription

Data Conversion
- High volume any format data to PDF/MS Word/CSV
- Any format to image
- Scanning & OCR
- Conversion to mailing lists
- Key crucial inventory data into new systems
- Digitize office procedures, manuals, manuscripts
- Bulk survey/registrations

Data Encoding
- Extract Information from complicated forms/data presentation
- PDF processing
- Archiving of legal documents, indexing and coding of land records
- Web data harvesting
- URL verification
- Contacts information gathering
- Data mining and input to Ms-Access, Excel, word etc.
- Conversion to database or other formats
- HTML/PDF data extraction
- Real-time monitoring of websites/automated data extraction

Web research

Marketing research

Major client list:
Client references available on demand

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