Outshine the Competition by Outsourcing with Planman
Founded in 1995 by Prof. Arindam Chaudhuri (renowned Economist and Management Expert) as an industry consulting organization incubated by the Indian Institute of Planning & Management, Planman Technologies is a global outsourcing company, and offshoot of Planman Consulting, India's largest multi-interest consulting firm.
Planman Technologies offers outsourcing solutions for information technology, knowledge and business processes with specialized expertise in transcription services and inbound customer service and support.
Our team of trained professionals provides comprehensive voice services for:
- Customer service
- Customer technical support
- Debt collection
- Credit management
- Online support
- Healthcare
Many blue-chip companies outsource with Planman for a variety of non-voice business solutions, such as:
- Audio and video transcription
- Calligraphy to soft copy conversion
- Cataloging of data, photographs, audio and video files
- Data capture and entry, processing and conversion
- Scanning and indexing
- Abstracting services
- Content management
- OCR/ACR/ICR
- Metadata and indexing
- Digitization and imaging
- Publishing and design
- Tagging (XML, HTML, SGML)
- Forms processing.
- Transaction processing
- XML services.
- HR payroll.
- Text formatting.
- Newspaper digitization.
- Geographical information services (GIS)
- Oil-well log digitization
Customers facing operational, cost and competitive challenges can benefit from our "Built to Suit” outsourcing solutions. Our “Blue Chip” clients have chosen Planman Technologies as a strategic partner to manage key results-oriented IT-driven areas based on our record for strong capabilities across industry verticals, technical strengths, and innovative, flexible service delivery models.
Our global delivery centers work in close association with our on-site teams across the globe to analyze and facilitate client requirements. Planman provides pragmatic solutions that generate the best return on investment and augment recognizable value to business. Our global delivery model revolves around developing a sustainable competitive advantage for the client through IT services across application development, deployment, maintenance and re-engineering.
Planman offers business solutions for diverse vertical sectors:
- Media and publishing
- Education and libraries
- Financial research
- Mortgage
- Energy
- Consumer markets
- Healthcare
- Travel
- Professional and legal
During FY 2004-2005, $4.5 million US was invested as seed capital by Planman Consulting to build our new facility of 30,000 square feet with close to 700 seats (scalable to 1500 seats). New facilities are also being added in the KPO business space. All our employees are rigorously trained and Planman adheres to all industry standards for data security and confidentiality, process improvement and quality assurance.
To find out how your organization can out-perform the competition by outsourcing with Planman, fill out the short form below.
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Planman Technologies
Country of origin:
New Delhi, India
In Brief
Industry:
Business Process Outsourcing – IT-ES Voice & Non-Voice Services, Customer Service and Support, Transcription, Data Processing
Company:
Planman Technologies is a global outsourcing company offering solutions for information technology, knowledge and business processes with specialized expertise in transcription services and inbound customer service and support.
Terms:
Available on request.
Summary of Services:
- Customer service
- Customer technical support
- Debt collection
- Credit management
- Online support
- Audio and video transcription
- Calligraphy to soft copy conversion
- Cataloging of data, photographs, audio and video files
- Data capture and entry, processing and conversion
- Scanning and indexing
- Abstracting services
- Content management
- OCR/ACR/ICR
- Metadata and indexing
- Digitization and imaging
- Publishing and design
- Tagging (XML, HTML, SGML)
- Forms processing
- Transaction processing
- XML services
- HR payroll
- Text formatting
- Newspaper digitization
- Geographical information services (GIS)
- Oil-well log digitization
Major client list:
- American Express
- Coca Cola
- Morgan Stanley
- Nestle
- Sony
- Citigroup
- HP
- Microsoft
- Yahoo
- EarthLink
- Dish Network
- Trinity Mirror Group
- Fairfax Gold Coast Bulletin, Aus
- Irish Independent
- Harcourt Education, UK & Australia
- Reed Group, USA
- Royal Danish Library, Denmark
- Dakota Services, USA
- Cooper Energy, Australia
- Imagebase, USA
- Divestco, USA
- National Library of New Zealand
- Singapore National Library
Certifications and recognitions:
National and international certifications:
ISO 9000-9001, 27001, ANSI
National and international standards:
ISO, COPC Practices, Six Sigma, DOT, STPI, BS7799 Certified
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