Making IT Happen with an Outsourcing Leader

KGISL, an ISO 9001:2000 and SEI CMM® Level 4 company, is one of India’s premier IT/BPO firms with nearly 15 years experience in delivering services that surpass offshore industry standards. Our USP lies in delivering ‘highest quality services at the most competitive price’. Our clientele is spread across North America, UK, and the Asia-Pacific region.

KGISL is a global player in the outsourcing arena, and our proven track record of delivering quality service for close to 15 years has earned us a loyal clientele, most of which figure in the Global Fortune 500. Some of our key clients include GM, Siemens, Tesco Engineering, Thomson Financial, Itochu, Rieter, Unisys, Merck, HSBC, and FactSet among others. (Please view the side panel for our client list).

We operate as a seamless extension of our clients’ enterprise by combining operational excellence with deep industry and functional knowledge. All our processes are constantly monitored against multiple performance metrics to ensure that they measure up to International Quality Standards.

The KGISL Advantage:

• A Specialty BPO Company with Software Expertise
• Seamless technology ensuring zero downtime with 100 % backup capability
• Audio, Video and Web conferencing facilities
• 100 % Data Security & Confidentiality guarantee
• 1500 seat facility with the flexibility to scale operations at short notice
• Dedicated Account Manager for every client
• Well-qualified graduates with excellent command over English with good diction and a neutral accent; about 30% of them have a Masters
• Being an accredited company, we ensure you get the highest ROI at Zero Risk
• Trial run or Free Pilot offered on a case-to-case basis

Call Center
Our investment in state-of-the-art technology for our call center translates directly into a higher return on investment for our clients. Our Quality Assurance (QA) program is rated one of the best in today’s offshore industry.

Transcription
KGISL has 200+ people providing Investor Relations services in the form of summarized and verbatim reports of earnings conference calls of public limited companies trading on NASDAQ, NYSE, and AMEX.

Data Processing
We offer a wide range of data capture and document management solutions for litigation support, publishing, scientific and engineering applications, insurance and medical forms. The captured data is delivered to our 24/7 Data Center where meticulous edit checks, data validation, and database management functions are performed.

To learn more about KGISL’s Call Center, Transcription, Back Office, Data Processing, Writing & Editing services, please fill out the short form below.