The One-Stop Shop for Business Process Outsourcing

INIS (i-Data NTTF Integrated Services Pvt. Ltd.) is a joint venture of i-data & NTTF -- two well-established business process outsourcing companies in the field of IT-enabled services. Operations began in 2003 with the vision of providing quality and value-added business process outsourcing (BPO) and process management solutions in the insurance, health-care and financial sectors.

We deliver quality at the required speed to enable customers to lower operational costs through our team of dedicated and highly motivated professionals.

INIS outsourcing services cover the entire cycle of healthcare billing and offers healthcare and insurance providers a one-stop shop for their medical billing and collection needs. We handle over 15 multiple specialties.

We have core competency in these areas:

• Complete billing cycle for healthcare industry
• Digitization and data capture in any required format
• Product technical support (Non-voice)

Our domain expertise includes:

• MBC, insurance claims processing for US clients
• Check reconciliation process for US banks
• Form processing for US healthcare agencies
• Back office work for hospitals
• Digitizing/data capture for international clients
• Document scanning/digitization
• Records warehouse with fully automated document management Software (DMS)
• IT facility management services
• Voice-based services
• Remote Document Management Solution (Online / Offline)
• KPO
• XML conversion

The INIS team of experts has established methodologies and processes for better performance with well-defined quality and process metrics. We assure reduced adjustments and operating costs with highest possible return on each dollar billed, and maintain an excellent relationship with our customers.

Our commitment to excellence means we:

• Deliver quality services surpassing customer expectations
• Strive toward inculcating defect-free work habits in our professional and personal endeavors
• Maintain a work environment that encourages openness, team-work, mutual trust and respect, growth , creativity and innovation

In an environment where retaining customers is the key to success, the ability to deliver timely, quality customer care is crucial. The changing dynamics of our digital economy make it even more important to provide tailored service to your customers. INIS can rapidly deploy a scalable suite of services to meet your customers' unique needs.

The INIS Advantage
Companies outsource to INIS for efficient, cost-effective and timely work, and gain these benefits:

• Four years of experience in IT-enabled service areas.
• High quality services and an easy access to reliable and specialized skills.
• A “next door” relationship facilitated by front feedback support from our NY office.
• Help in reducing the overall IT back-office burden while retaining control of strategic decision making.
• Security and confidentiality policies for meeting regulatory and internal management requirements.
• Improved turn around times due to a time zone difference.
• 24X7 feedback support for a better control and decision making.

Our two operating units have 500 seats, with state-of-the-art workstations, Solaris servers, Cisco routers and switches, ISP 2MBPS dedicated lease lines, industry-standard back-up and firewall/VPN tunneling, and power generation back-up.

To find out how your organization can achieve timely, cost-effective business process outsourcing with INIS, fill out the short form below.